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ISO 20252:2019

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ISO 20252:2019

Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements

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This document establishes terms, definitions and service requirements for service providers conducting market, opinion and social research, including insights and data analytics (hereinafter referred to as 'service providers').
Non-market research activities, such as direct marketing, are outside the scope of this document.

Author ISO/TC 225 Market, opinion and social research
Editor ISO
Document type Standard
Format Paper
Edition 3
ICS 03.100.20 : Trade. Commercial function. Marketing
Number of pages 66
Replace ISO 20252:2012
ISO 26362:2009
Weight(kg.) 0.2122
Year 2019
Country Switzerland