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Description / Abstract:
This International Standard defines system engineering and
management requirements for the life cycle of websites including
strategy, design, engineering, testing and validation, and
management and sustainment for Intranet and Extranet
environments.
This International Standard applies to those using web
technology to present information and communications technology
(ICT) information, such as user documentation for systems and
software, life-cycle documentation for systems and software
engineering projects, and documentation of policies, plans, and
procedures for IT service management. This International Standard
provides requirements for website owners and website providers,
managers responsible for establishing guidelines for website
development and operations, for software developers and operations
and maintenance staff who may be external or internal to the
website owner's organization. It applies to websites for public
access and for limited access, such as for users, customers, and
subscribers seeking information on IT products and services.
The goal of this International Standard is to improve the
usability of informational websites and ease of maintenance of
managed Web operations in terms of:
a) locating relevant and timely information,
b) applying information security management,
c) facilitating ease of use,
d) providing for consistent and efficient development and
maintenance practices.
This International Standard is not intended for websites used
primarily for marketing or sales, or to deliver instructional
material, or to provide Graphical User Interfaces (GUI) for
business or consumer transactional application processing. However,
this International Standard may provide useful insights for
managing such sites.
This International Standard focuses on vendor- and
product-independent considerations. It does not include
specifications for application development tools, programming
languages used for archiving site content or for presentation of
content on the web, metadata tags, or protocols for web page design
based on World Wide Web Consortium (W3C®) and related industry
guidelines. It does not address tools or systems used for
management or storage of information content (data, documents) that
may be presented on websites.
This International Standard does not address the design and
architecture of software supporting the Internet.